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Get in touch to find out more about how to apply for the Coach Tourism Business Continuity Scheme on 1800 242473 or 01 8847101 customersupport@failteireland.ie

FAQs

As a member of the tourism industry, we know you have a lot of urgent questions about how COVID-19 is affecting your business. This section is designed to help steer you through those questions.

If you do not find the answer to your question please contact our Customer Support Team customersupport@failteireland.ie

Download and read the FAQs for the Coach Tourism Business Continuity Scheme [pdf, 151kb]

  • Q1. What is the Scheme?
  • The 2020 Stimulus Package announced the €10m Coach Tourism Business Continuity Scheme in recognition of the difficult challenges the coach tourism sector faces, and to assist its survival through the pandemic. The scheme is to be administered by Fáilte Ireland.

    The overall purpose of the Scheme is to help coach tourism businesses to withstand the impact of COVID-19 by providing a direct financial contribution to support their business continuity plans and position them to continue operating through 2021.

  • Q2. Who can apply?
  • This Scheme is open to all applicants meeting the following criteria: 
     
    A Qualifying Person must be: 
     
    A person (including a corporate person) who is established in the State and who:  
     
    is engaged in the business of carriage for reward of tourists by road under contracts for group transport; and  
     
    has complied with all the obligations imposed on the person by the Value Added Tax Consolidation Act 2010, the Income Tax Acts, the Corporation Tax Acts or the Capital Gains Tax; and 
     
    A person operating in coach tourism as of March 13th, 2020; and  
     
    Qualifying vehicle(s) under this Scheme must meet all the below criteria:  
     
    Must have been actively used by the applicant, as at 13th March 2020, primarily for the carriage for reward of tourists by road under contracts for group transport; and 
     
    Must have been registered on or after 1 July 2013.   
     
    The vehicle(s) must have a valid certificate of insurance, as at 13st March 2020; and 
     
    The vehicle(s) must be used primarily for the provision of transport services consisting of carriage for reward of tourists by road under contracts for group transport; and  
     
    The vehicle must come within Category 1 or, failing that, Category 2 below: 
     
    Category 1: VAT 71 Relief obtained 
     
    The vehicle is one in which the applicant has applied for and obtained VAT 71 relief from the Revenue Commissioners in respect of the vehicle accordance with S.I. No. 266/2012 - Value-Added Tax (Refund of Tax) (Touring Coaches) Order 2012;  
     
    Or, where VAT 71 has not been obtained: 
     
    Category 2: The vehicle is either: 
     
    a single-deck touring coach having dimensions as designated by the manufacturer of not less than 2,700 millimetres in height, not less than 8,000 millimetres in length, not less than 775 millimetres in floor height and with an underfloor luggage capacity of not less than 3 cubic metres, or 
     
    a double-deck touring coach having dimensions as designated by the manufacturer of not more than 4,300 millimetres in height and not less than 10,000 millimetres in length. 

  • Q3. If my vehicle qualifies for VAT 71 repayment and I have not claimed for it can I still apply?
  • Yes, if your vehicle is eligible for VAT 71, you may apply for the grant. This is confirmed via self-declaration. This self-declaration may be subject to spot checks. 

  • Q4. What businesses are not eligible to apply for the grant?
  • Businesses who are not eligible for VAT 71 repayment during the period 2014 – 2021 with vehicles older than 7 years and do not operate in tourism.

    Where the applicant was an “undertaking in difficulty” for the purposes of State aid law as at 31 December 2019, save that aid may be granted to a micro small enterprise that was already in difficulty as at 31 December 2019 provided that they are not subject to collective insolvency procedure under national law, and that they have not received rescue aid or restructuring aid. 
     

  • Q5. How funding will be determined?
  • Amounts of grant aid paid to applicants will be based on the value/equivalent value, age and capacity of the total number of qualifying vehicles in the Scheme, subject to the provisions below. 
     
    The total payment cannot exceed the revenue lost due to the impact of COVID-19 from March 13 2020 to December 31 2021 OR the EU Temporary Framework cap of €800,000, whichever is the lower amount. 
    Any amendments to the criteria is at the sole discretion Fáilte Ireland’s in relation to applicant eligibility and the disbursement of monies are at the absolute discretion of Fáilte Ireland and are final.  
     

  • Q6. How do I apply?
  • • All applicants will be required to create a profile on the Fáilte Ireland corporate website at www.failteireland.ie called “Trade Portal”.

    • If you are a Coach Tourism Business that caters for international or domestic tourists and you haven't registered on the Fáilte Ireland Trade Portal, Register your business today.

    • If you have a Trade Portal account, the application form can be found under ‘Available Funding’.

    • Applicants should note that granting access to the application form does not confirm final eligibility on an applicant. Depending on the information provided in the application form, an applicant may still be deemed ineligible for funding later in the process.

  • Q7. What documentation will be required in support of my application?
  • • Confirmation to the satisfaction of Fáilte Ireland that the applicant is a qualifying person within the meaning of the Guidelines.

    A list of all qualifying vehicles registered on or after 1st July 2013 which are still active in the Coach Tourism fleet, the size of each vehicle, the registration number, and date of purchase.

    A scanned copy of Vehicle Registration Certificate for each vehicle.

    A scanned copy of the purchase invoice for each vehicle including the vehicle registration number.

    A scanned copy of the lease or hire agreement (where applicable).

    Evidence of VAT repayment from Revenue under S.I. No. 266/2012 - Value-Added Tax (Refund of Tax) (Touring Coaches) Order 2012 (with bank account statements – matching to the vehicle) where applicable

    Declaration that all vehicles (on March 13th 2020) were a qualifying vehicle within the meaning of the Scheme.

    Commitment to the Implementation of the Fáilte Ireland Guidelines and Safety Charter.

    Confirmation of certification of the latest roadworthiness (CVRT) for all qualifying vehicles and relevant transport licence for the applicant and/or all drivers employed or engaged by the applicant, together with a scanned copy of same for each vehicle/driver.

    The provision of 2019 revenues and 2020 year-to-date revenues.

    Applicants must retain supporting documentation for 10 years as spot checks and audits will be carried out to verify declarations made as part of the grant application.

    Before we can pay you any grant, you will have to provide evidence that you have current valid eTax Clearance.  If you don’t currently have this, you will have to apply to Revenue for a new eTaxClearance Certificate.  Fáilte Ireland is precluded from issuing payment of the grant if your eTax Clearance is invalid, has expired or has been rescinded.

    Please note, the above list is indicative, to support your preparation for the launch of the scheme. However, it is not exhaustive and additional documentation and declarations may be required.  

  • Q8. How will the grant be paid?
  • The grant will be paid by electronic transfer to the business account detailed on the application form.

  • Q9. What is the closing date for applications to the Fund?
  • The closing date for the submission of applications is 12 noon on Thursday November 5 2020  

  • Q10. How long will it take to receive payment?
  • Due to the anticipated high volume of applications, Fáilte Ireland will endeavour to process applications as quickly as possible. However, applicants should be aware that during peaks in applications this may be a matter of weeks. We will keep all applicants informed throughout the application process of anticipated timeliness for completion.
     
    Only fully completed forms will be processed, and the onus is on the applicant to ensure that applications are completed correctly and fully, in order to expedite the procedure. Any payment to applicants by Fáilte Ireland is subject to the terms and conditions set out below.


  • Q11. What is required for a vehicle bought on or before March 13 2020 and not registered?
  • Qualifying vehicle(s) under this Scheme must have been actively used by the applicant, as of 13th March 2020, primarily for the carriage for reward of tourists by road under contracts for group transport. All documents can be found under the 'Documentation' section of the guidelines.

  • Q12. If I have purchased a qualifying second-hand vehicle from another Irish operators and do not ha
  • The qualifying criteria applies to the ownership of the vehicle and therefore the applicant must supply as much relevant documentation’s as possible upon application. Please see the guidelines for more information.

  • Q13. If my vehicle does not meet the criteria of Vat 71 regarding size, am I eligible to apply?
  • Qualifying criteria for size are as follows,

    The vehicle is either:
    ● a single-deck touring coach having dimensions as designated by the manufacturer of not less than 2,700 millimetres in height, not less than 8,000 millimetres in length, not less than 775 millimetres in floor height and with an underfloor luggage capacity of not less than 3 cubic metres, or
    ● a double-deck touring coach having dimensions as designated by the manufacturer of not more than 4,300 millimetres in height and not less than 10,000 millimetres in length.

    Further criteria are available under 'Who can apply' in the guidelines.

  • Q14. If a vehicle is 7 years and older and registered before the 1st July 2013, can I still apply?
  • A qualifying vehicle needs to be registered on or after the 1st of July 2013 and primarily used for Tourism.

    Further criteria are available under 'Who can apply' in the guidelines.

     

  • Q15. Do I need to upload my Insurance certificate to the application form?
  • No there is no requirement to upload Insurance Certificate to the application form.

  • Q16. Why can’t I upload my accounts for 2019 and 2020 to the application from?
  • There is no requirement to upload your accounts as there is provision on the document for the values only.

  • Q17. My Tax number is too long for the space allocation on the Application form. What do I do?
  • The application form has been amended to facilitate additional characters.

  • Q18. Where can I get further information?

  • Please contact our Customer Service Team on 1800 242473 or +353-1-8847101 or email customersupport@failteireland.ie for further assistance.

    Further clarification can be found on the Guidelines section of our website