Investing in an accessible and inclusive tourism future
Online
Free
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Overview
Considering investing in access and inclusion in your business but not sure where to start? This module provides best practice guidance on becoming more accessible and inclusive. You will learn from industry practitioners, universal design experts and those with lived experience on how to get started and what to prioritise. You will also explore the business case for investing in access and inclusion and how it benefits customers, staff and your local community.
This module was recorded from a live online event.
Who is this course for?
Business owners, leaders and senior managers in tourism and hospitality
By the end of this course you will be able to:
- Increase your understanding of accessible and inclusive tourism, and the business case to invest to future proof your business.
- Identify the benefits of being more accessible and inclusive for business, visitors, staff, the local community and your destination.
- Remove barriers to access and inclusion throughout the tourism ‘visitor journey’, through the voice of lived experience expert visitors with access needs.
- Apply top tips and lessons learned from industry practitioners on their Access and Inclusion development journey.
- Become a more inclusive employer and enhance your Employer Brand reputation.
- Access a simple roadmap to get started.
- Access the range of supports available from Fáilte Ireland and government departments to support your development journey.
Investing in an accessible and inclusive tourism future - recording
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