Speak to the team
Your Fáilte Ireland team can help you understand the supports available and guide you towards the next step for your business.
Develop my team
Whether you're recruiting new talent, developing future leaders or building skills across your team, you'll find supports, training and practical guidance to help your people grow, perform at their best and deliver exceptional visitor experiences.
Build a team that can grow with your business
Focus on the people practices that help your business attract talent, support new starters, build skills and keep good people.
- Attract the right peopleStrengthen how you promote roles, reach candidates and show why your business is a good place to work.
- Support new startersGive new team members a strong start with clear onboarding, practical training and the support they need to feel confident.
- Build leadership and skillsHelp managers and team members grow their skills, lead with confidence and deliver stronger visitor experiences.
- Create a positive workplaceBuild a workplace culture where people feel included, supported and motivated to stay and progress.
Get guidance on people and team development
Meet your employer obligations
Sign up for a free course on fulfilling your responsibilities as an employer, strengthening your employer brand, and fostering a workplace culture that is valued by your employees.
Strengthen how you recruit, manage and develop your team
These supports can help you build a more confident, capable and resilient tourism team.
View programmeEmployer Excellence
Employer Excellence helps tourism businesses improve people practices, strengthen workplace culture and become better places to work.
View courseslearniFI
learniFI gives you access to practical training for managers, teams and individuals across tourism and hospitality.
View guideLeading a multigenerational workforce
Learn how to effectively lead and support a multigenerational workforce, improving collaboration, engagement and performance across your team.
Courses and training
Use targeted training to strengthen recruitment, onboarding, leadership, inclusion and day-to-day people management.
Business & FinanceLabour & payroll cost management clinic
Free 1:1 clinic offering expert advice to help manage labour and payroll costs effectively.
16 April 2026 - 31 December 2026OnlineFree
People & CultureBest practice interviewing and selection
Learn how to screen, interview and assess candidates in an effective and legally compliant way.
OnlineFree
People & CultureAchieving success with inclusive talent management
Discover how inclusive talent management drives diversity, growth and competitive advantage.
OnlineFree
People & CultureCoach your team to success with GROW
Use the four-step GROW model to coach your team members to achieve their very best.
OnlineFree
Responsible TourismInvesting in an accessible and inclusive tourism future
Get practical guidance on becoming more accessible and inclusive — and the business case for it.
OnlineFree
Use practical resources to support your team
Find guides and toolkits to help you recruit, onboard, manage and support people across your business.
Inclusive business supports to welcome more visitors
Resources, training and supports to help make your tourism business more accessible.
People & CultureMeeting your employer obligations
Understand employer responsibilities, employment rights, and HR best practices
OnlineFree
People & CultureInternational recruitment guide
Best practice guidance for attracting and onboarding international talent.
People & CultureTourism careers recruitment toolkit
Practical recruitment guidance for tourism and hospitality employers.
Transition Year Work Experience Programme
Support Transition Year and Senior Cycle students through tourism and hospitality work placements.
People & CultureFrom politics to tourism leadership: Seán Connick’s role at the Dunbrody Famine Ship Experience
Read about Seán Connick, who leads one of Ireland’s best-known visitor attractions.
August 20244 min read
People & CultureFrom work placement to employee of the year: Matthew Woods’ tourism career at Sheraton Athlone Hotel
Read how Matthew built a career in tourism through workplace support at the Sheraton Athlone Hotel.
July 20264 min read
People & CultureProgression pathways - activity provider
Explore pathways, skills development, training and progression opportunities for activity providers.
People & CultureProgression pathways - asset manager
Explore pathways, skills development, training and progression opportunities for asset managers.
Learn from employers and peers across tourism
Networking events are a great way to meet other tourism businesses, share experience and learn from practical examples of good people practices in action.
