Overview
Learn how you can support your people, attract talent, and build a stronger tourism business.
Employer Excellence Programme: Programme journey
Follow the two-year Employer Excellence Programme journey from application and employee feedback through to action planning, workplace improvement, and certification.
What you can expect
- Apply and get startedApply, confirm eligibility and appoint an approved survey provider.
- Understand and improveSurvey your employees, develop an action plan and implement changes with training and HR mentor support.
- Measure and earn recognitionUse further surveys to track progress and work towards Employer Excellence certification.
Supports tailored to your business
- People management trainingBuild practical skills in communication, leadership and day-to-day performance management.
- A tailored action planUse employee survey findings to set clear priorities and guide workplace improvements.
- Dedicated HR mentor supportAccess two HR clinics each year for expert guidance on putting your action plan into practice.
- Recognition and promotionWork towards Employer Excellence certification and access events, awards and marketing resources.
Time and effort: what to expect
- Leadership involvementBusiness leaders should support the programme throughout the two-year journey and help drive workplace improvements across their teams.
- Employee participationEmployees take part through confidential surveys and feedback that help shape action plans and workplace improvements.
- Ongoing programme support Businesses receive guidance, training and ongoing support from Fáilte Ireland-approved HR mentors.
How progress is tracked
- Employee surveys at agreed intervals measure how workplace sentiment changes over time
- Action plan milestones are reviewed with your Fáilte Ireland-approved HR mentor at regular check-ins
- A second survey cycle benchmarks progress against your starting point
- A final assessment determines whether your business has met the standard for certification
- Approved Survey Providers deliver all surveys to ensure independence and consistency
Explore the specific requirements and journey milestones of the Employer Excellence programme.
Eligibility and guidelines
Understand eligibility, commitment, and what to prepare before applying to the Employer Excellence programme.
Help and resources
Find answers, download programme guidance, and access key Employer Excellence resources.