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F&B 360°: Programme journey

Want to know exactly what happens after you apply for support? See the full step-by-step journey, from your initial diagnostic survey through to one-to-one review calls, masterclasses and clinics and your final tailored commercial action plan.

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What to expect

We provide expert support at all stages of your journey

  • Diagnostic surveyComplete a detailed assessment of your current food and beverage operations to identify immediate areas for improvement.
  • Commercial action planCo create a tailored action plan with your business advisor with concrete steps to drive sustainable revenue and margin growth
  • One-to-one advisory review callsWork directly with a dedicated expert to review your diagnostic results and commercial challenges.
  • Masterclasses and clinicsAttend masterclasses focused on F&B strategy, menu engineering, sales & marketing and operational efficiency with one-to-one clinics available where expert support required.
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Why F&B 360° matters

Unlock F&B profitability

Understand your true margins and focus energy on high impact areas

Make smarter & faster decisions

Better decision making with diagnostic insights and expert guidance from our advisors

Time commitment and involvement

Business leaders should expect to commit around 2–3 hours per month. Food and beverage team members' input is estimated at 4 hours per month, dedicated to skill development and implementation.

  • How the programme is delivered The programme runs over 12–18 months, combining expert guidance, relevant clinics and masterclasses and practical check-ins.
  • What this looks like in practice You will take part in one-to-one sessions, guided reviews, targeted skill development and practical actions within your business, supported by tools and resources.
  • Who should be involved The general manager or business owner will drive the programme, alongside involvement from the full food and beverage team.

How progress is tracked

We focus on measurable commercial improvement, including:

  • Clear action plans and progress against your food and beverage roadmap.
  • Movement against agreed indicators, such as average spend per cover and profit margins.
  • Evidence that actions are embedded into day-to-day business operations.

    Follow the F&B journey from needs assessment to resilience review calls to tailored supports.

    • Overview

      Learn how you can get expert support to strengthen food and beverage performance.

    • Help and resources

      Find answers to common questions, useful resources and everything you need to prepare for F&B 360°.